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Privacy Policy

Last updated: October 2023

Introduction

Welcome to Prana Spa Wellness. At Prana Spa Wellness, we value your privacy and are dedicated to safeguarding your personal information. If you have any questions or concerns regarding our policies or how we handle your data, please reach out to us at: pranaspawellness.com/contact

Data Protection

When you visit our website at pranaspawellness.com and utilize our services, you entrust us with your personal information. We take your privacy very seriously. In this privacy policy, we detail our practices. We aim to provide a clear and comprehensive understanding of the information we collect, how we use it, and your rights related to it. Kindly review this policy thoroughly; if there are any terms you disagree with, please discontinue using our services and website.

Scope

This privacy policy covers all data collected through our website pranaspawellness.com and any related services, including sales, marketing, and events, collectively referred to as the “Services.”

Table of Contents

  • Data Collection
  • How We Use Your Information
  • Data Sharing
  • Third-Party Sharing
  • Use of Cookies and Tracking Technologies
  • International Data Transfer
  • Data Retention
  • Data Security
  • Minors’ Privacy
  • Privacy Rights
  • Data Breach
  • Controls for Do-Not-Track Features
  • Privacy Rights for California Residents
  • Policy Updates
  • Contact Us

Data Collection

Personal Information You Provide

We collect personal information voluntarily submitted by you when you register for our Services, express interest in our products, participate in activities on our website, or contact us directly. The type of personal information we collect depends on your interactions with us, your choices, and the features you use, and may include:

  • Name and Contact Data: Your first and last name, email address, postal address, phone number, and similar contact information.
  • Credentials: Passwords, security information used for authentication and account access.
  • Payment Data: Information needed for payment processing, such as credit card details (handled by trusted payment processors).

The information you provide must be accurate, complete, and up-to-date. Please notify us of any changes to this information.

Automatically Collected Information

We automatically gather certain information, such as IP addresses, browser and device characteristics, when you visit our Services. This data, while not disclosing your identity, helps maintain service security and enables internal analytics and reporting. We may also use cookies and similar technologies.

How We Use Your Information

We process your information for purposes based on legitimate business interests, contractual obligations, compliance with legal requirements, or with your consent. These include:

  • Sending marketing and promotional communications.
  • Delivering targeted advertising.
  • Protecting our Services and users.
  • Responding to inquiries and providing user support.
  • Other business purposes like data analysis, trend identification, evaluating and enhancing our Services, and more.

Data Sharing

We only share information with your consent, to fulfill legal obligations, protect your rights, or for business purposes.

We may share your data with:

  • Vendors, consultants, and third-party service providers.
  • Business partners.
  • In the case of business transfers.
  • With your consent.

Third-Party Sharing

We share data with specific third parties, categorized to make our data collection and processing practices transparent.

Third-party categories include:

  • Communication and chat services.
  • Content optimization.
  • Data backup and security.
  • Invoice and billing services.
  • Retargeting platforms.
  • Social media sharing and advertising.
  • Web and mobile analytics.

Use of Cookies and Tracking Technologies

We may use cookies and similar technologies to collect and store data. For more details on how these technologies work and how to manage cookies, please see our Cookie Policy.

International Data Transfer

Your data may be transferred, stored, and processed in countries other than your own, including the United States. We will ensure your data’s protection in accordance with our privacy policy and applicable laws.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

Data Security

We maintain technical and organizational security measures to protect your personal information. However, please be aware that while we strive to protect your data, no online transmission can be entirely secure.

Minors’ Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from or market to children under 18. If you are aware of data collected from children under 18, please contact us at pranaspawellness.com/contact

Privacy Rights

You may have specific privacy rights, depending on your location. For instance, you may have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.

Data Breach

We will notify you about any data breaches that could result in serious harm. If we discover such a breach, we will investigate and promptly report it to the appropriate authorities.

Controls for Do-Not-Track Features

We do not respond to Do-Not-Track signals, and there is no standardized technology for such signals. We will inform you if this changes in the future.

Privacy Rights for California Residents

If you are a California resident, you have specific rights regarding access to your personal information. You can request information about the categories of personal information disclosed for direct marketing purposes and details about sharing personal information with third parties. To make such a request, please contact us.

Policy Updates

We may update this privacy policy to comply with relevant laws. The revised policy will be effective upon publication.

Contact Us

For questions or comments about this policy, please contact us at pranaspawellness.com/contact